Terms & Conditions
Event Refund Policy
All Sales Final. Event Ticket Policy's will be posted in the ticket information. Tickets will be refunded prior to the event. We will need an email or social media message and allow 48 hours to respond. Refund might take 72 hours.
Photos & Video
Any Tagged Social Media Photos & video may be re-shared, taken or used for websites and advertisement. All guests coming onto the private property assumes the risk of showing up on a image or video content.
Birthday Parties Form Manuel Entry Charges
If weather does not look good or you want to change the date we can move the date or time with no penalty. If you would like to upgrade or downgrade your package we will add a credit or charge to your tab. Since there are no refunds, we will not refund any remaining credit if any. You can use your credit for added tickets. Filling out the form gives us permission to charge the card provided for the package amount chosen on the form. Tax + 3% Card charges are not included in listed pricing
Birthday Parties Form Manuel Entry Charges
We try to be as flexible as possible. If weather does not look good or you want to change the date we can move the date or time with no penalty. If you would like to upgrade or downgrade your package we will add a credit or charge to your tab. Since there are no refunds, we will not refund any remaining credit if any. You can use your credit for added tickets. Filling out the form gives us permission to charge the card provided for the package amount chosen on the form. Tax + 4% Card charges are not included in listed pricing
Credit Card Chargebacks
In person card use will have a 3% service charge. Most products and services will have sales tax. If you have entered in the farm, you have now consumed the product we sell. Requesting a refund after animal access will NOT be granted.
Privacy Policy
Privacy Policy
Effective Date: 02/25
At DK ENTERPRISES OF PINELLAS LLC we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, provide your information through our forms, purchase event tickets, contact us via phone, subscribe to our email list, or engage with us in any other way.
By providing us with your personal information, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
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Personal Identification Information: This includes your name, email address, phone number, and other details you provide through contact forms, event registration, email subscriptions, or other communications.
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Payment Information: If you make a purchase (such as event tickets), we may collect credit card details or other payment methods necessary to process the transaction. This information is securely processed through third-party payment processors.
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Usage Data: We may collect information on how you interact with our website, such as IP address, browser type, and pages visited. This data is collected to improve the functionality and content of our website.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
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To Process Transactions: To complete your ticket purchase, process payments, and deliver services or products.
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To Communicate with You: To respond to your inquiries, provide customer support, send transaction-related emails (such as order confirmations), and send marketing communications (if you have subscribed to our newsletter).
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To Improve Our Services: To analyze website usage, improve the content and functionality of our site, and provide a better customer experience.
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For Marketing and Promotions: To send you promotional material, event updates, or other communications if you have opted into receiving such information.
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Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.
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Message Frequency: Message frequency varies, 1-2 messages per month (Monthly Updates with occasional weekly updates during events). Message and data rates may apply when receiving SMS updates. To stop receiving messages, text STOP to unsubscribe. For more details, please review our Privacy Policy.
3. How We Protect Your Information
We take the security of your personal information seriously. We use a variety of security measures, including encryption, to safeguard your information during transmission and storage. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security. The collected phone number and email are for the company's use only
4. Your Choices
You have the right to control how we use your personal information:
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Opting Out of Marketing Communications: If you no longer wish to receive promotional emails or updates, you can unsubscribe by clicking the "unsubscribe" link at the bottom of any marketing email we send you, or by contacting us directly.
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Access and Update Your Information: You may request access to the personal information we hold about you, and update or correct it as necessary. To do so, please contact us using the contact details below.
5. Cookies and Tracking Technologies
We may use cookies and other tracking technologies to collect information about your usage of our website. These technologies help us personalize your experience, analyze trends, and gather demographic information. You can control cookie settings through your browser preferences, but disabling cookies may affect the functionality of certain parts of the website.
6. Children's Privacy
Our website and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.
7. Third-Party Websites
Our website may contain links to third-party websites. These websites are not operated by us, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will post the updated policy on this page and revise the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.